Privacy Policy

Effective Date: February 9, 2026
Last Updated: February 9, 2026

At Sonia Marques Medical Aesthetics Inc (“we,” “our,” or “us”), we are committed to protecting the privacy and personal information of our clients in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal information when you visit our website www.soniamarques.ca, contact us, or receive treatment at our clinic.

1. What Personal Information We Collect

We may collect the following types of personal information:

  • Contact Details: Name, address, phone number, email

  • Health and Medical Information: Medical history, treatment records, medications, allergies, photos, and notes related to aesthetic consultations or procedures

  • Payment Details: Credit card information, billing address (processed securely through a third-party provider)

  • Digital Information: IP address, browser type, and other technical data collected via cookies and website analytics

2. Why We Collect Your Information

We collect your information for the following purposes:

  • To schedule and manage appointments and consultations

  • To assess your suitability for services and create safe, personalized treatment plans

  • To maintain accurate treatment records

  • To communicate important updates, follow-ups, and reminders

  • To process payments and issue receipts

  • To meet regulatory and professional obligations

  • To improve our website, services, and client experience

3. Consent

By providing us with personal information, you consent to its collection, use, and disclosure as outlined in this Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions. To withdraw consent, please contact us (see Section 9).

4. How We Share Your Information

We do not sell or rent your personal information. We may share it only in the following circumstances:

  • With authorized staff and healthcare professionals involved in your care

  • With service providers who assist with administrative, IT, or payment processing functions (bound by confidentiality agreements)

  • As required by law, regulation, subpoena, or court order

  • With your consent, for referrals or collaborative care

5. How We Store and Protect Your Information

We store your information in secure electronic or paper files, accessible only by authorized personnel. We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, or misuse.

We retain your personal information only as long as necessary to fulfill the purposes outlined above and to comply with applicable healthcare record retention laws.

6. Your Rights Under PIPEDA

Under PIPEDA, you have the right to:

  • Access your personal information

  • Request correction of inaccurate or incomplete information

  • Withdraw your consent for certain uses of your information

  • File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated

To make a request, contact us using the details in Section 9.

7. Cookies and Website Analytics

Our website uses cookies and third-party analytics tools (e.g., Google Analytics) to collect information about website usage and improve user experience. You can manage cookie settings in your browser. No personally identifiable information is collected through cookies unless voluntarily submitted.

8. Links to Third-Party Sites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their policies before providing any information.

9. Contact Us

If you have any questions about this Privacy Policy or wish to access or update your personal information, please contact:

Email: sonia@soniamarques.ca
Phone: (416) 200-8655
Address: Sonia Marques Medical Aesthetics Inc
607 Delaware Ave N (Side Door), Old Toronto
Toronto, Ontario M6H2V3

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Updated versions will be posted on our website with a new effective date.